Course curriculum
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1.1 Customer Value
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1.2 Lean
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1.3 Summary
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Quiz
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2.1 Lean Organizational Culture
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2.2 Challenges in Maintaining a Lean Culture
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2.3 Summary
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Quiz
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3.1 Framework
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3.2 Applying the Framework
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3.3 Measurement Systems Analysis
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3.4 Summary
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Quiz
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4.1 Defining a Process: Y=f(x)
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4.2 SIPOC
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4.3 Summary
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Quiz
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5.1 Voice of the Customer, Critical to Quality, Voice of the Process, Cost of Poor Quality
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5.2 Summary
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Quiz
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6.1 Gemba and MBWA
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6.2 Where to Look
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6.3 Metrics
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6.4 Takt Time
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6.5 Airbnb
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6.6 Summary
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Quiz
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About this course
- 91 lessons
- 0 hours of video content