Course curriculum

  • 1

    Templates

    • How to Download Templates
  • 2

    Introduction

    • Introduction
  • 3

    1. Healthcare: Efficiency and Quality

    • Five Major Topics in Lean Six Sigma

    • Healthcare: Efficiency and Quality

    • Quiz
  • 4

    2. Basics of Lean Six Sigma

    • Basics of Lean Six Sigma

    • Quiz

    • Template: Business Case
  • 5

    3. DMAIC

    • Lean Six Sigma Cycle: DMAIC

    • Quiz

    • Template: DMAIC Project Guide
  • 6

    4. SIPOC Diagrams

    • SIPOC Diagrams

    • Quiz
  • 7

    5. Value Stream and Process Mapping

    • Value Stream and Process Mapping

    • Quiz

    • Template: Value Stream Map
  • 8

    6. Seven Wastes

    • Seven Wastes

    • Quiz

    • Template: Seven Wastes
  • 9

    7. Five Ss

    • Five Ss

    • Quiz

    • Template: Five Ss
  • 10

    8. Akron Children's Hospital

    • Akron Children's Hospital

    • Quiz
  • 11

    9. Managing Process Mean and Variation

    • Managing Process Mean and Variation

    • Quiz
  • 12

    10 Multi-Vari Analysis

    • Multi-Vari Analysis

    • Quiz

    • Template: Multi-Vari
  • 13

    11. X-Y Matrix

    • X-Y Matrix

    • Quiz
  • 14

    12. Control Charts

    • Control Charts

    • Quiz

    • Template: Control Chart
  • 15

    13. Measuring Variation

    • Measuring Variation

    • Quiz
  • 16

    14. Normal Distribution

    • Normal Distribution

    • Quiz
  • 17

    15. Concept of a Six Sigma Process

    • Concept of a Six Sigma Process

    • Quiz

    • Template: DPMO
  • 18

    16. Sampling

    • Sampling

    • Quiz
  • 19

    17. Process Control

    • Process Control

    • Quiz
  • 20

    18. Failure Mode and Effects Analysis

    • Failure Mode and Effects Analysis

    • Quiz
  • 21

    19. Poka-Yoke

    • Poka-Yoke

    • Quiz
  • 22

    20. Process Capability and Stability

    • Process Capability and Stability

    • Quiz
  • 23

    21. Control and Response Plans

    • Control and Response Plans

    • Quiz
  • 24

    22. Dartmouth-Hitchcock Hospital

    • Dartmouth-Hitchcock Medical Center

    • Quiz
  • 25

    23. Summary

    • Summary

    • Survey
  • 26

    24. The Lean Six Sigma Ladder

    • The Lean Six Sigma Ladder