Baldrige Healthcare Green Belt

Baldrige Healthcare Green Belt - Full Course

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Course curriculum

1. Downloading Templates
1. Introduction
1. 1.1 Costs, Benefits and Challenges
2. 1.2 Healthcare Value
3. 1.3 Lean
4. 1.4 Six Sigma
5. 1.5 Summary
6. Quiz
1. 2.1 Lean Organizational Culture
2. 2.2 Challenges in Maintaining a Lean Culture
3. 2.3 Lourdes Hospital
4. 2.4 Summary
5. Quiz
6. Template
1. 3.1 Y=f(x): The Concept of a Healthcare System
2. 3.2 Voice of the Customer, Critical to Quality, Voice of the Process, and Cost of Poor Quality
3. 3.3 Fundamental Challenges
4. 3.4 Continuous Improvement
5. 3.5 Seven Wastes
6. 3.6 Five Ss
7. 3.7 Cycle Time
8. 3.8 Lean Six Sigma as a Project
9. 3.9 Yale-New Haven Hospital
10. 3.10 Summary
11. Quiz
12. Templates
1. 4.1 Framework
2. 4.2 Measurement Systems Analysis
3. 4.3 North Shore Forest Hills Hospital
4. 4.4 Summary
5. Quiz
1. 5.1 SIPOC
2. 5.2 Productive Time and Elapsed Time
3. 5.3 Value Stream Mapping
4. 5.4 Process Mapping
5. 5.5 X-Y Matrix
6. 5.6 Metrics
7. 5.7 Kanban
8. 5.8 Takt Time
9. 5.9 Limits to Efficiency: Covid-19
10. 5.10 LDS Hospital Salt Lake City
11. 5.11 Summary
12. Quiz
13. Templates
1. 6.1 Identifying Delays
2. 6.2 Eliminating Delays
3. 6.3 Beth Israel Deaconess Medical Center
4. 6.4 Summary
5. Quiz
1. 7.1 Identifying Waste
2. 7.2 Managing Waste
3. 7.3 New York Presbyterian Children's Hospital
4. 7.4 Memorial Hermann Hospital
5. 7.5 Summary
6. Quiz
1. 8.1 Identifying Errors
2. 8.2 Preventing Errors
3. 8.3 Checklists
4. 8.4 Brigham and Women's Hospital
5. 8.5 Summary
6. Quiz
1. 9.1 Failure Mode and Effects Analysis
2. 9.2 Poka-Yoke
3. 9.3 Chipotle
4. 9.4 Boston Heart Diagnostics
5. 9.5 Summary
6. Quiz
7. Templates
1. 10.1 Problem Finding
2. 10.2 Managing Process Efficiency
3. 10.3 Managing Process Variation
4. 10.4 Summary
5. Quiz
1. 11.1 Basic Charts
2. 11.2 Control Charts
3. 11.3 Summary
4. Quiz
5. Template
1. 12.1 Root Cause
2. 12.2 Creating a Histogram
3. 12.3 Summary
4. Quiz
5. Template
1. 13.1 Building a Pareto Chart
2. 13.2 Summary
3. Quiz
4. Template
1. 14.1 Creating a Fishbone Diagram
2. 14.2 Examples in Healthcare
3. 14.3 Summary
4. Quiz
5. Template
1. 15.1 Common and Special Cause Variation
2. 15.2 Multi-Vari Charts
3. 15.3 Summary
4. Quiz
1. 16.1 The Standard Deviation as a Measure of Variation
2. 16.2 Summary
3. Quiz
1. 17.1 Classes of Distributions
2. 17.2 Special Properties of the Normal Distribution
3. 17.3 Z Value
4. 17.4 Summary
5. Quiz
1. 18.1 Standard Deviation and the Concept of Six Sigma
2. 18.2 DPU, DPMO, RTY and FTY
3. 18.3 Summary
4. Quiz
5. Template
1. 19.1 Sampling
2. 19.2 Process Control
3. 19.3 Summary
4. Quiz
1. 20.1 Positioning the UCL and LCL
2. 20.2 Alpha Errors
3. 20.3 Beta Errors
4. 20.4 Summary
5. Quiz
1. 21.1 A Step-by-Step Approach
2. 21.2 Summary
3. Quiz
4. Template
1. 22.1 Choosing the Correct Chart
2. 22.2 Establishing the Center Line of the X-Bar Chart
3. 22.3 Setting the UCL and LCL
4. 22.4 Summary
5. Quiz
6. Template
1. 23.1 Establishing the Center Line
2. 23.2 Setting the UCL and LCL
3. 23.3 Summary
4. Quiz
5. Template
1. 24.1 Constructing the X-Bar Chart: 12
2. 24.2 Summary
3. Quiz
4. Template
1. 25.1 Constructing the S-Chart
2. 25.2 Summary
3. Quiz
4. Template
1. 26.1 Constructing the X-Bar Chart
2. 26.2 Summary
3. Quiz
4. Template
1. 27.1 Constructing the P-Chart
2. 27.2 Summary
3. Quiz
1. 28.1 Patient/Customer Expectations
2. 28.2 Taguchi Loss Function
3. 28.3 Process Capability
4. 28.4 Summary
5. Quiz
6. Template
1. 29.1 Elements of the Plan
2. 29.2 Summary
3. Quiz
4. Template
1. 30.1 Basics of Hypothesis Testing
2. 30.2 One Sample t Test
3. 30.3 Two Sample t Test
4. 30.4 ANOVA
5. 30.5 Nonparametric Tests
6. 30.6 Confidence Intervals
7. 30.7 Summary
8. Quiz
9. Calculators
1. 31.1 Relationship Between Variables
2. 31.2 The Regression Line
3. 31.3 Evaluating the Significance of the Regression Line and the Strength of the Relationship
4. 31.4 Multiple Regression
5. 31.5 Summary
6. Quiz
1. Aflac Insurance
1. Summary and Conclusions
2. Survey
1. Lean Six Sigma Ladder
1. Project Directions
2. Seacoast Hospital
3. Templates
4. Template Solutions

About this course

181 lessons
0 hours of video content

Baldrige Healthcare Green Belt - Full Course

Course curriculum

Templates

Introduction

1 Managing Healthcare

2 Lean Organizations

3 Basics of Lean Six Sigma

4 Lean Six Sigma Cycle: DMAIC

5 Improving Process Flow

6 Delays

7 Waste

8 Errors

9 Anticipating Problems and Risk Mitigation

10 The Challenges of Six Sigma

11 Six Sigma Tools

12 Histograms

13 Pareto Charts

14 Fishbone Diagrams

15 Process Variation

16 Standard Deviation

17 Probability Distributions

18 Concept of a Six Sigma Process

19 Sampling and Process Control

20 Alpha and Beta Errors

21 Selecting the Appropriate Control Chart

22 X-Bar Charts: N<12

23 R-Charts: N<12

24 X-Bar Charts: 12

25 S-Charts: 12

26 X-Bar Charts: N>25

27 P-Charts

28 Customer Expectations and Process Capability

29 Elements of a Control and Response Plan

30 Hypothesis Testing

31 Regression/Correlation

32 Aflac

33 Summary and Conclusions

Lean Six Sigma Ladder

Project

About this course