Course curriculum

    1. How to Download Templates

    1. Introduction

    1. Video Overview

    2. 1.1 Customer Value

    3. 1.2 Lean

    4. 1.3 Six Sigma

    5. 1.4 Microsoft

    6. 1.5 Summary

    7. Quiz

    8. Templates

    1. Video Overview

    2. 2.1 Lean Organizational Culture

    3. 2.2 Challenges in Maintaining a Lean Culture

    4. 2.3 Summary

    5. Quiz

    1. Video Overview

    2. 3.1 Defining a Process: Y=f(x)

    3. 3.2 Voice of the Customer, Critical to Quality, Voice of the Process and Cost of Poor Quality

    4. 3.3 Fundamental Challenges

    5. 3.4 Continuous Improvement

    6. 3.5 Five Ss

    7. 3.6 Cycle Time

    8. 3.7 Lean Six Sigma as a Project

    9. 3.8 Merck

    10. 3.9 Summary

    11. Quiz

    12. Templates

    1. Video Overview

    2. 4.1 Framework

    3. 4.2 Applying the Framework

    4. 4.3 Measurement Analysis

    5. 4.4 Summary

    6. Quiz

    7. Templates

About this course

  • 214 lessons
  • 2 hours of video content