Baldrige Lean Healthcare Professional

Baldrige Lean Healthcare Professional - Course

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Course curriculum

1. 1.1 Costs Benefits and Challenges
2. 1.2 Healthcare Value
3. 1.3 Lean
4. 1.4 Summary
5. Quiz
1. 2.1 Lean Organizational Culture
2. 2.2 Summary
3. Quiz
1. 3.1 Framework
2. 3.2 Measurement Analysis
3. 3.3 Denver Health
4. 3.4 Summary
5. Quiz
1. 4.1 Y=f(X)
2. 4.2 SIPOC
3. 4.3 Summary
4. Quiz
1. 5.1 CTQ VOC VOP COPQ
2. 5.2 Summary
3. Quiz
1. 6.1 Gemba
2. 6.2 Where to Look
3. 6.3 Metrics
4. 6.4 Takt Time
5. 6.5 Summary
6. Quiz
1. 7.1 Productive Time and Elapsed Time
2. 7.2 Value Stream Mapping
3. 7.3 Process Mapping
4. 7.4 Spaghetti Diagrams
5. 7.5 Summary
1. 8.1 Creating a Basic Bar Chart
2. 8.2 Ordered Bar Chart
3. 8.3 Summary
4. Quiz
1. 9.1 Building a Pareto Chart
2. 9.2 Summary
3. Quiz
1. 10.1 Creating A Fishbone Diagram
2. 10.2 Examples
3. 10.3 Summary
4. Quiz
1. 11.1 Wastes
2. 11.2 Montreal General Hospital
3. 11.3 Summary
4. Quiz
1. 12.1 Five Ss
2. 12.2 Summary
3. Quiz
1. 13.1 Identifying Delays
2. 13.2 Eliminating Delays
3. 13.3 Beth Israel Deaconess Medical Center
4. 13.4 Summary
5. Quiz
1. 14.1 Identifying Errors
2. 14.2 Preventing Errors
3. 14.3 Checklists
4. 14.4 Brigham and Women's Hospital
5. 14.5 Summary
6. Quiz
1. 15.1 Identifying Waste
2. 15.2 Managing Waste
3. 15.3 Memorial Hermann Hospital
4. 15.4 Summary
5. Quiz
1. 16.1 Failure Mode and Effects Analysis
2. 16.2 Poka-Yoke
3. 16.3 Summary
4. Quiz
1. 17.1 Kanban
2. 17.2 Developing A Kanban System
3. 17.3 Building A Kanban System
4. 17.4 Applying Kanban to Administrative Processes and Services
5. 17.5 Summary
6. Quiz
1. 18.1 Basic Charts
2. 18.2 Control Charts
3. 18.3 New York Presbyterian Hospital
4. 18.4 Summary
5. Quiz
1. 19.1 Leadership
2. 19.2 Change Management
3. 19.3 Summary
4. Quiz
1. 20.1 Principles of Continuous Improvement
2. 20.2 Eleven Steps to Implementing CI
3. 20.3 Improvement Through Teams
4. 20.4 Summary
5. Quiz

About this course

Free
89 lessons
0 hours of video content

Baldrige Lean Healthcare Professional - Course

Course curriculum

1 Managing Healthcare

2 Creating a Lean Culture

3 Framework for Analysis: DMAIC

4 Understanding Process Flow

5 Basics: CTQ, VOC, VOP, COPQ

6 Improving Process Flow

7 Flowcharts

8 Bar Charts

9 Pareto Charts

10 Fishbone Diagrams

11 Eight Wastes

12 Five Ss

13 Eliminating Delays

14 Eliminating Errors

15 Eliminating Waste

16 Mistake Proofing

17 Kanban

18 Monitoring Lean Processes

19 Lean Leadership

20 Continuous Improvement

About this course